AIRPORT DUTY FREE GUIDE
YUYU JAPAN GUIDEHow to use the Narita 5% in-store offer
The essential point is to present the page before payment. You do not need to decide every item's eligibility first; show it even when the basket contains exclusions.
Three steps before payment
Open the offer page
Use the button on this page to open the matching language page.
Show it before payment
Have the page ready before scanning or payment; it may not be applied afterwards.
Present first, then pay together
Present the page even when your basket includes excluded items; staff will explain what qualifies.
Three issues to solve before checkout
If the page will not open
Check airport Wi-Fi or mobile data and reopen the button. Do not rely only on an old screenshot.
When shopping as a group
Share the page before joining the queue. Present it before each separate transaction.
When eligibility is unclear
Take the items you want to the checkout, present the page first and let staff explain—there is no need to sort the basket beforehand.
Present before payment. Exclusions apply and other coupons cannot be combined.
Frequently asked questions
Is every product 5% off?＋
No. Some brands, tobacco and designated products may be excluded, and other coupons cannot be combined. Show the page before payment and ask staff.
What if my basket contains excluded items?＋
You do not need to separate items first. Present the page before payment and let staff explain what qualifies.
Does the 5% discount apply at GATEWAY?＋
No. GATEWAY is a confectionery shop after departure procedures in Terminal 1. Keep the page ready before payment and ask staff about shop-specific conditions.
Should I present the page at the three-brand beauty boutique?＋
Yes. Present the page before payment. Some products are excluded from the 5% offer, and staff will confirm eligibility. The boutique is opposite North 2 Store in Terminal 1.
Can I also pre-order?＋
Yes. Pre-order the items you know you want, collect them on departure day, then browse for additions. Present the page before paying for added purchases.